PRIVACY POLICY

ENZYCO is committed to protecting the privacy of customers’ information. Please read the “Privacy Policy” below to better understand the commitments we make to respect and protect the rights of visitors:

1. PURPOSE OF DATA COLLECTION

The information collected through the website en.enzyco.vn will help us:

  • Support customers when purchasing products.
  • Answer customer inquiries.
  • Provide you with the latest information on our website.
  • Review and upgrade the content and interface of the website.
  • Carry out promotional activities related to ENZYCO products and services.

2. SCOPE OF USE OF DATA 

Customer information collected from the website en.enzyco.vn will be used internally within Sen Capital for the above purposes.

ENZYCO collects and uses your personal information for the appropriate purpose and fully complies with the content of this “Privacy Policy”. When necessary, we may use this information to contact you directly in the form of: open letters, orders, thank you letters, technical and security information, customers. You may receive periodic emails with information about new products, services, information about upcoming events, or recruitment information if you subscribe to email notifications.

3. DATA STORAGE TIME 

Your personal data will be stored for 3 years or destroyed by order from Sen Capital Company. Remaining in all cases, member’s personal information will be kept confidential on the server of Sen Capital Company.

4. DATA COLLECTED 

  • Full name (required)
  • Delivery address (required)
  • Phone number (required)
  • Email (optional)

5. WHO WE SHARE DATA WITH 

We will not disclose your information to third parties for their own independent marketing or business purposes without your consent.

However, we may disclose your information to legal entities and in the following cases:

Affiliates: Your information may be shared among Sen Capital’s affiliated companies for the sake of product information needed by the affiliated companies.

Business Partners: We may also share your information with trusted business partners, including mobile carriers. These entities may use your information to provide you with the services you have requested, or if required by our partners, we may provide our partners with promotional, advertising, and other promotional materials.

Service Providers: We may also disclose your information to companies that provide services for or on our behalf, such as companies that help us make payments or send emails on our behalf. . These entities have limited ability to use your information for purposes other than providing services to us.

Other parties when required by law or as necessary to protect our Services: There are circumstances in which we must provide your information to other parties:

  • To comply with the law or respond to a required legal process (such as a search warrant or other court order);
  • To verify or enforce compliance with the policies governing our Services;
  • To protect the rights and obligations, property, or safety of you or our affiliates, business partners, or customers.

Other parties involved in the company’s transactions. We may disclose your information to third parties if required by the authorities in the event of company bankruptcy.

Other parties with your consent or as directed by Sen Capital. In addition to the disclosures as described in this Privacy Policy, we may share information about you with third parties upon receipt of your consent.

6. WHERE WE STORE AND PROCESS PERSONAL DATA

If you have any questions regarding information collection and handling of personal information, please contact:

  • Sen Capital Investment and Consulting Joint Stock Company
  • Hanoi Representative Office: 6th Floor, Golden Field, 24 Nguyen Co Thach, Nam Tu Liem
  • Hotline: 088671715
  • Email: enzyco.vn@gmail.com

7. YOUR RIGHTS

Customers can access and edit their information at the website en.enzyco.vn through the ACCOUNT section:

Customers can retrieve information such as Orders, Addresses, Downloads… and edit personal information in the Account section.

Mechanism for receiving and settling complaints related to customers’ personal information 

When detecting that their personal information is used for the wrong purpose or scope, members can provide information and evidence related to this at the address:

  • Sen Capital Investment and Consulting Joint Stock Company
  • Hanoi Representative Office: 6th Floor, Golden Field, 24 Nguyen Co Thach, Nam Tu Liem
  • Hotline: 088671715
  • Email: enzyco.vn@gmail.com

Depending on the level and nature of the complaint, the Department/unit in charge of complaint settlement will have specific solutions. If through an agreement, it is still not possible to resolve the member’s complaint, either party will have the right to ask a competent legal agency to intervene to ensure the legitimate interests of the parties.

8. POLICY CHANGE 

  • We can completely change the content in this page without prior notice, to suit the needs of en.enzyco.vn as well as the needs and feedback from customers if any. When we update the content of this policy, we will revise the “Last Updated” time below.
  • The content of this “Privacy Policy” applies only at en.enzyco.vn, does not include or relate to third parties who place ads or have links at en.enzyco.vn. We encourage you to carefully read the Safety and Privacy policies of third-party websites before providing personal information to those websites. We are not responsible in any way for the content and legality of third-party websites.
  • Therefore, you agree that, when you use our website after editing, you acknowledge, agree to comply with and believe in this modification. Therefore, we recommend that you preview the content of this page before accessing other content on the website as well as you should read and carefully refer to the “Privacy Policy” content of each website you are visiting. .

9. CONTACT INFO

We always welcome your comments, contact and feedback about this “Privacy Policy”. If you have any questions, please contact us at Email: enzyco.vn@gmail.com.

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